Workshop on effective time management including conflict management

Why you should take this training?

This training is primarily intended to show how to capably manage one's time and to provide participants with practical skills necessary for dealing with conflict situations.

Other goals include the following:

1. Gaining time management skills at work
2. Increasing competence in the field of planning and organising working time
3. Understanding the mechanisms and nature of dispute
4. Acquiring the ability to identify sources of conflict.

Who is it for?

Anyone who wants to learn how to manage their time in an effective and structured way and get to know the intricacies of dealing with conflict situations.

Agenda of the training:

I. Conflict and other negative incidents in the workplace:

1. Causes of conflict
2. Conflict and organisational culture
3. Individualism versus collectivism
4. Attitude towards authority
5. Male versus female modus operandi
6. Tendency to avoid uncertainty
7. Practice task: TEST– don't be afraid of conflict.

II. Mobbing in the workplace:

1. Concept of mobbing
2. Persons involved in mobbing
3. Types of mobbing
4. Methods for counteracting mobbing
5. Mobbing and discrimination
6. Practice task: Identifying mobbing in the workplace

III. Time management: efficient activity planning:

1. Dividing tasks according to the Eisenhower principle
2. Prioritising according to the Pareto principle
3. How to manage your time better
4. Benefits of better time management
5. Seven steps to successful time management
6. Time thieves
7. Practice task 1: How you use your time at work
8. Practice task 2: Goal setting

IV. Golden rules of time management:

1. Setting the goal
2. Planning
3. Decision-making
4. Implementing and organising
5. Tracking
6. Delegating tasks
7. Psychophysical conditions
8. Practice task 1: Make a plan
9. 9. Practice task 2: How much time you spend on what

V. Delegating tasks:

1. Benefits of delegating tasks
2. Reasons for not delegating tasks
3. Levels of task delegation
4. Delegation problems and how to tackle tchem
5. Scheduling tasks