Microsoft Office Outlook – using e-mail

Why you should take this training?

Participants will learn to work with Outlook, configure e-mail settings, send and receive e-mail. Moreover, they will get to know how to better manage contacts, time and tasks to be completed.

Who is it for?

The training is intended for those who want a quick and easy boost to enhance their work with the Outlook e-mail client. The knowledge gained on the course will come in handy for any office job.

Having completed the training, each participant will be able to:

  1. Quickly receive, send and sort e-mails.
  2. Set up their own e-mail address,
  3. Configure the most popular e-mail client on a PC.
  4. Keep track of upcoming meetings, tasks and deadlines by using the calendar and tasks modules.
  5. Keep phone, e-mail address and home address data of selected persons.
  6. Create rules to organise correspondence.
  7. Protect e-mail against malware attacks

Agenda of the training:

I. Introduction to the use of e-mail:

  1. Using e-mail
  2. Getting to know the layout and functions of the software
  3. Menu and toolbars
  4. E-mail folders
    1. Inbox
    2. Outbox
    3. Creating one's own structure and folders
  5. The spam issue
  6. E-mail categories

II. Calendar:

  1. Using the calendar
  2. Using the views
  3. Taking deadlines into account
  4. Sharing calendars
  5. Delegating tasks and managing external calendars

III. Contacts:

  1. Adding a new person
  2. Sending a business card
  3. Dividing into groups
  4. Sending a business card in a vCard format
  5. Searching for contacts
  6. Exporting and importing data

IV. Tasks:

  1. How to use tasks in Microsoft Outlook
  2. What are the merits of organising categories
  3. Delegating tasks
  4. Using filters

V. Notes:

  1. How to use the notes module to remember about ongoing matters
  2. Dividing by groups of importance
  3. Notes on the desktop
  4. Customising the view

VI. Configuring e-mail:

  1. Setting up one's own e-mail account
  2. What are the merits of SMTP and POP3
  3. Using several accounts on one computer
  4. Creating a personal signature
  5. Setting automatic answering
  6. How to make Outlook save messages on the server
  7. Archiving old messages

VII. Creating rules and alerts:

  1. Rules: how to make your e-mail interactions more enjoyable and faster
  2. Moving messages to a specific sender to selected folders
  3. Getting rid of spam
  4. Automatic replies
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