Why you should take this training?

A practical training presenting basic key tools for supporting people management. If you participate, you will gain an opportunity to experience the role of a manager in practice, and to role-play various situations from manager's life in a safe environment.

Who is it for?

1. For newly appointed first-time managers
2. For those who want to develop their career towards managerial positions

Agenda of the training:

I. Directing, leadership, management – what's the meaning behind these terms?

1. Differences between a manager and a leader.
2. Types of leaders.
3. Managerial authority and credibility – how to build it?
4. Changing relationships within the team – from colleague to supervisor.

II. A range of basic management tools including:

1. Rules for creating an address by the boss.
2. Rules for giving instructions.
3. Rewarding and punishing
4. Giving constructive feedback.

III. Management by Objectives:

1. SMART – a method for setting and achieving goals.
2. Delegating tasks.

IV. Recruitment and dismissal:

1. Recruitment and selection.
2. Adaptation: successful employee onboarding.
3. Difficult decisions in HR management – firing employees.

V. The importance of steadiness in HR management.

VI. Motivating employees.