Why you should take this training?

This training is intended to provide comprehensive knowledge on how to conduct employee evaluation based on feedback and coaching techniques. Primary focus:

1. Understand the principles and concept of an evaluation interview.
2. Get to know the tools required to conduct employee evaluation interviews.
3. Learn how to select appropriate methods for evaluating employee personality types.
4. Practice conducting employee evaluation, role-play an evaluation interview.

Who is it for?

1. Management and executive staff.
2. Employees preparing for or conducting the implementation of employee evaluation.
3. HR staff

Agenda of the training:

I. Objectives and benefits of periodic evaluation:

1. Key points of employee evaluation
2. Objectives/skills of the person conducting the annual interview
3. Merits of annual interview
4. The place of evaluation in human resources management

II. Employee evaluation sheet:

1. Key areas
2. Quantitative and qualitative evaluation criteria versus development criteria

III. Preparing for an evaluation interview:

1. Preparation of the Manager
2. Preparation of the Employee
3. Determining and communicating the purpose of employee evaluation
4. Evaluation scope and criteria
5. Rights of the person being evaluated and of the evaluator
6. Reception of the evaluation by the Employee
7. Advance notice of the interview date and time
8. Choice of venue

IV. Employee self-evaluation:

1. How to prepare an Employee for self-evaluation

V. Course of the evaluation interview:

1. Creating an atmosphere of mutual trust.
2. Stages of the interview.
3. Communicating the purpose of the meeting
4. Determining the course of the meeting
5. Establishing communication principles
6. Mitigating circumstances
7. Methods for conducting and closing the discussion
8. Dealing with employee objections and differences of opinion

VI. Feedback in employee evaluation:

1. Rules of giving feedback
2. Information sandwich
3. Praise/Negative evaluation
4. The 'I' message
5. The four-sides model

VII. The most common evaluation errors:

1. The attraction effect
2. The beginning & end effect
3. Seeing similarities
4. The special consideration error
5. Seeking confirmation
6. The halo effect
7. Stereotyping
8. The universal trend error