Why you should take this training?

Change is the only constant thing in the reality that surrounds us. Also, introducing change in an organisation involves overcoming resistance of employees as well as tackling many other issues. The training provides practical knowledge about the dynamics of the change process while allowing you to develop skills for managing change in the organisation.

Who is it for?

1. For managers of all levels
2. For communication and PR specialists within the company
3. For talents and those who are to hold managerial positions in future

Framework agenda:

I. What is change in an organisation?

1. Factors crucial for the success of the change process.
2. Change – opportunity or threat?
3. The benefits of the change process: business development, innovation, etc.

II. Stages of the change process:

1. Shock
2. Withdrawal
3. Acceptance
4. Adaptation

III. Management styles in the individual stages of change.

IV. Communication styles in the process of change:

1. Importance of effective communication in the change process.
2. Factors affecting the quality of communication.

V. Ways of responding to changes in an organisation:

1. Reasons for different responses to change.
2. Dealing with resistance in the change process.

VI. Difficult situations in the course of change management:

1. Crisis situations and conflicts.
2. Attacks against the leader and attempts to destabilise the team.
3. Aggression, strikes, turnover.

VIII. How to involve employees in the change process.